Thank you for choosing Bartey Digital! We are committed to delivering your products in a fast, secure, and efficient manner. This Shipping Policy explains how we handle order processing, shipping timelines, delivery areas, and more.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after you receive your order confirmation email.
You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment, we will contact you via email.
2. Shipping Methods and Delivery Time
We offer various shipping methods depending on your location and preferences. Estimated delivery times are as follows:
Shipping Method | Estimated Delivery Time |
---|---|
Standard Shipping | 4–7 business days |
Express Shipping | 2–4 business days |
Local Delivery (where applicable) | 1–2 business days |
Delivery time may vary due to weather, location, or courier delays. Please allow additional time for remote areas.
3. Shipping Rates
Shipping charges are calculated at checkout and are based on:
Order weight and dimensions
Delivery location
Shipping method selected
We occasionally offer free shipping promotions, which will be clearly stated on our website and at checkout.
4. Shipment Confirmation & Tracking
Once your order is shipped, you will receive a shipping confirmation email that includes your tracking number(s).
Tracking numbers become active within 24–48 hours and allow you to monitor your shipment’s journey in real-time.
5. Delivery Locations
We currently ship nationwide across [insert country name if applicable].
If your location is outside of our service zone, we’ll inform you before processing your order.
We do not ship to P.O. Boxes. Please provide a valid street address at checkout.
6. International Shipping
At this time, Bartey Digital does not offer international shipping. We are working to expand our delivery network and hope to serve international customers in the near future.
7. Delays and Issues
While we strive for timely deliveries, Bartey Digital is not responsible for:
Delays caused by the shipping carrier
Incorrect shipping addresses provided by the customer
Customs delays (for future international shipments)
Natural disasters or unforeseen circumstances
If your shipment is delayed, lost, or arrives damaged, contact us immediately at support@barteydigital.site with your order number and details.
8. Damaged or Lost Packages
If your order arrives damaged, please save all packaging materials and contact us within 48 hours with:
Order number
Clear photos of the damaged product and packaging
A description of the issue
If your package is lost or not delivered, contact us and we will coordinate with the shipping carrier to resolve the issue.
9. Order Changes and Cancellations
Once your order has been shipped, we cannot change the shipping address or cancel the order.
If you realize a mistake, please contact us immediately after placing the order.
10. Contact Us
If you have any questions about your order, shipping methods, or delivery status, our customer support team is happy to help.
📧 Email: support@barteydigital.site
🌐 Website: https://barteydigital.site/